Return policy.

Thank you for purchasing a digital product from Cozy Pattern. Please read our refund policy carefully before making a purchase.

1. No Refunds

All digital products, including crochet patterns, PDFs, and downloadable content, are non-refundable. Once a purchase is completed and the product is delivered or made available for download, we cannot offer refunds.

2. Exceptions

We may consider a refund only if:

• The product file is corrupted or fails to download, and we are unable to provide a working version within a reasonable timeframe.

3. Support

If you experience any technical issues or have questions about your digital product, please contact us at:

Email: support@cozypattern.shop
Website: www.cozypattern.shop

Our team is happy to assist with troubleshooting, file issues, or guidance on using your pattern.